Shovo Terms & Conditions — The Complete Guide to Using the Platform

Shovo is an online Sports Betting and casino platform operated for users in Bangladesh. By using this platform, you agree to the following terms.

Participation on Shovo is entirely voluntary. This platform is designed for entertainment purposes — not as a source of income. We believe that with a responsible mindset, betting can be a genuinely enjoyable experience.

• You must be at least 18 years old to use this platform.
• You are assumed to be betting in your own name and with your own funds.
• Shovo reserves the right to modify these Terms & Conditions at any time.
• Takes effect from the date the updated terms are published.

Accurate and complete information is required to create an account on Shovo. Shovo reserves the right to terminate any account registered using false information.

• Each person may only register one account. Creating multiple accounts from the same phone number or device is strictly prohibited.
• Your account password is strictly personal and must not be shared with anyone.
• A photo of your National ID or passport may be requested for account verification.
• Withdrawals may be restricted until the KYC (Know Your Customer) process is completed.

Once a bet placed on Shovo is confirmed, it cannot be changed or cancelled — except in markets where the cash-out feature is available.

• All bets placed before a match begins are considered pre-match bets.
• For in-play bets, odds may change due to network delays — the final odds applied will be those confirmed by the system at the time of placement.
• If a match is cancelled, the stake will be refunded.
• If a bet is confirmed at incorrect odds due to a technical error, Shovo reserves the right to correct or void that bet.
• Multiple markets within the same match can be bet on simultaneously.

Shovo currently supports deposits and withdrawals via bKash, Nagad, and Rocket. Providing accurate information during transactions is mandatory.

• The minimum deposit amount is ৳100.
• Deposits are typically credited to your account within 1–5 minutes.
• Withdrawals are typically processed within 15 minutes and no longer than 24 hours.
• Withdrawals can only be made using the same method as the original deposit.
• Without KYC verification, the single withdrawal limit is ৳5,000.
• After verification, the single withdrawal limit is ৳50,000.

Shovo offers a variety of bonuses and promotions. Each bonus comes with its own Wagering Requirement — meaning you must place a specified amount in bets before the bonus funds can be withdrawn.

• The wagering requirement for the welcome bonus is typically 10x to 30x.
• Free bet winnings are not paid out as direct cash — wagering requirements must be completed first.
• Multiple bonuses cannot be active simultaneously.
• Bonuses are generally valid for 7 days — if the wagering requirement is not completed within this period, the bonus will be forfeited.
• Violating any bonus terms may result in forfeiture of the bonus and any associated winnings.

Shovo is committed to maintaining a fair and transparent platform. The following actions are strictly prohibited:

• Creating multiple accounts to abuse bonuses.
• Placing bets using match-fixing arrangements or insider information.
• Using bots or automated software.
• Operating an account using someone else's identity.
• Attempting to exploit technical vulnerabilities in the platform.
• Using Shovo's transactions for money laundering purposes.

Shovo reserves the right to temporarily or permanently suspend any account under the following circumstances:

• Upon suspicion or evidence of Terms & Conditions violations.
• If KYC verification fails or false information is found.
• If an account has been inactive for an extended period (over 12 months).
• At the user's own request (self-exclusion).

Before an account is closed, users will be given the opportunity to withdraw their verified balance, unless forfeiture has been decided due to a Terms & Conditions violation.

Shovo strives to maintain the highest standards, but our liability is limited in the following areas:

• If an in-play bet is missed due to an internet disconnection or server downtime.
• If a deposit is delayed due to a delay or failure on the part of a third-party payment provider.
• Losses caused by issues with the user's own device or network.
• Situations arising from changes to the result or schedule of a sports event.

Shovo takes the protection of your personal data very seriously. Our full Privacy Policy here will be available.

• Your information is never sold or shared with third parties.
• Your information is used solely for service delivery and legal compliance purposes.
• All data is secured through SSL encryption.
• You may request to view, update, or delete your personal information at any time.

Shovo reserves the right to update these Terms & Conditions at any time. Any changes will be published on the website, and registered users may be notified via email or phone number.

• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• At least 7 days' notice will be given for any significant changes.
• The date of the most recent update is always displayed at the top of this page.

For any questions regarding these Terms & Conditions support@shovo.wsvia email or reach us through Live Chat.