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Shovo Responsible Gaming — Your Guide to Safe & Healthy Betting

Betting is meant to be fun — not a burden on your life. Shovo believes every player deserves to gamble safely and responsibly, and our tools and resources are here to help you do exactly that.

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Shovo's Commitment to Responsible Gambling

Responsible gambling at Shovo isn't just a page — it's the foundation of how we operate. We understand that for most people, gambling and betting is a form of entertainment, but for some it can become a problem. With that in mind, we've built multiple safeguards to help you stay in control at all times.

Key Topics

What is responsible gaming?

Responsible gambling means betting on your own terms — deciding when to play, how much to stake, and when to stop. Shovo respects that every user is a capable adult. That said, it's important for everyone to stay aware of the addictive nature of betting.

The core principles of responsible gaming are:

  • Play for entertainment: Don't make betting your primary source of income. It's a form of entertainment — keep it that way.
  • Set a Budget: Decide in advance how much you'll spend each week or month, and stick to that limit.
  • Don't Chase Your Losses: Trying to recover losses by placing bigger bets often leads to even greater losses.
  • Take a Break: Betting for extended periods without a break leads to poor decisions. Take regular breaks.
  • Think about your family and friends: Don't let betting affect your relationships or responsibilities.
  • Get Help: If you feel things are getting out of hand, don't face it alone — Shovo's support team and professional help are both available to you.

These responsible gaming tools are available for free to every registered user on the Shovo platform and are easy to access.

Are you at risk?

Ask yourself the questions below — honest answers will point you in the right direction:

  • Do you feel uncomfortable spending a day without betting?
  • Do you place more bets to try to win back what you've lost?
  • Do you borrow money or dip into savings to bet?
  • Do you hide your betting from family?
  • Is betting affecting your work or studies?
  • Feeling like you can't stop, even when you want to?

If two or more of your answers are "yes", activate Shovo's protection tools right away or get in touch with our support team.

Protection Tools

Tools Shovo Provides to Keep You Safe

These responsible gaming tools are available anytime from your account settings — at no extra cost.

Deposit Limit
Set a maximum daily, weekly, or monthly deposit limit. Reductions take effect immediately. Increases require a 72-hour waiting period — this is intentional.
Takes Effect Immediately
Betting Limits
Set a limit on the total amount you can wager within a given period. It's a simple way to protect yourself from placing large individual bets.
Stay in Control
Session Time Limit
Set a daily limit on how long you spend on the platform. Once the limit is reached, you'll be logged out automatically — with a reminder beforehand, not without warning.
Automatic Reminders
Cooling-Off Period
Need a short break? Temporarily suspend your account for anywhere between 24 hours and 6 weeks. You won't be able to log in or place bets during this time.
Up to 6 weeks
Self-Exclusion
Exclude yourself from Shovo completely for anywhere between 6 months and 5 years. During this period, you won't be able to open or access any account — including new ones.
Permanent Protection
Loss Limit
Set a maximum daily or weekly loss amount. Once you hit the limit, no further bets will be accepted automatically — keeping your budget protected.
Budget Protection

How to Use

Steps to Activate Protection Tools

Responsible gambling tools on the Shovo app or website can be activated in just a few minutes.

1

Log In to Your Account

Visit the Shovo website or app and log in to your account.

2

Open "Account Settings"

Click the profile icon in the top right and select "Settings".

3

Go to the "Responsible Gambling" tab

Open the "Responsible Gaming" tab from the Settings menu.

4

Choose your preferred tool

Deposit limits, session time, cooling-off, or self-exclusion — choose what you need and set your limits.

5

Confirm

Confirm the change with an SMS OTP. The tool will take effect immediately or within 72 hours.

For any issue, contact support directly: support@shovo.ws — Support available 24/7.

Stay Aware

Recognize the Warning Signs

Betting addiction develops gradually. Catching the warning signs early makes it much easier to avoid bigger problems. If you notice any of the following, take action right away:

  • !
    Continuing to bet even when you have no funds — Betting with credit or borrowed money is a serious warning sign.
  • !
    Thinking about betting even during sleep or meals — If betting is constantly on your mind, it may be a sign of addiction.
  • !
    Feeling irritable or restless when not betting — A sign that psychological dependency is setting in.
  • !
    Strain on Family or Social Relationships — Prioritizing betting over your relationships.
  • !
    Repeatedly raising your bets to try to recover lost money — "Chasing losses" is the most dangerous pattern of all.
  • !
    Neglecting work, studies, or responsibilities — Other areas of your life are being negatively affected by betting.
  • !
    Returning repeatedly despite resolving to stop — If willpower alone isn't enough, seek professional help.

Child Protection

Shovo Takes a Firm Stance on Protecting Minors

No one under 18 is permitted to open an account or place a bet on Shovo — this is a non-negotiable policy. Age is verified at registration, and KYC checks are requested whenever there is any doubt.

Parents can keep their children away from this platform:

  • Use parental control software on your devices.
  • Keep a strong password on your account and never share it with anyone.
  • Educate children about the risks of online gambling.

If you suspect a minor is using Shovo, please contact us immediately at support@shovo.ws.

Age Verification Is Mandatory

Age is confirmed at registration using date of birth and KYC verification.

Identity Verification

If there is any doubt, a national ID or passport will be requested.

Minor Accounts Blocked

If evidence is found, the account is immediately closed and all associated data is removed.

24/7 Reporting

Parents can report to support at any time.

Know Yourself

Quick Self-Assessment

These questions aren't a medical assessment, but they're a chance to reflect on your own betting habits.

1. How much time did you spend betting last month?
1–2 hours a week 3–7 hours a week 2+ hours a day I'm not sure
2. Do you set a budget for betting?
Always Sometimes Never
3. What do you do when you lose?
I'll stop I bet a little more Chasing losses with bigger bets
4. Have family or friends ever expressed concern about your betting?
Never Once or twice Yes, more than once
5. Do you find it hard to take a break from betting?
No, it's simple Somewhat difficult Very difficult

If your answers to the 3rd, 4th, or 5th questions raise any concerns, use Shovo's protection tools or speak to our support team.

FAQs

Read to find out

Yes, Shovo supports language switching on both the app and website. You'll find the language selection icon at the bottom of the app or in the top-right corner of the website. Options include Bangla, English, and a few other languages — select one and the entire interface switches instantly, no page refresh needed.

Setting up two-step verification on Shovo is straightforward. Log in to your account, go to "Settings", and select the "Security" tab. From there, enable the "Two-Factor Authentication" or "Two-Step Verification" option. You'll receive an OTP on your mobile number — once confirmed, every future login will require a second verification via SMS or an authenticator app. This is one of the most effective ways to keep your account secure.

Gamble Responsibly — Keep It Fun

Betting at Shovo is about more than just winning — it's meant to be a safe and enjoyable experience. Sign up today and access all our responsible gambling tools, completely free.

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